Wonder Secretary

FAQ

Frequently Asked Questions:

  • 1.  What is Wonder Secretary?
    • Wonder Secretary is a service that allows you to keep track and manage important events in your life. You no longer have to worry about remembering that appointment or interview. Enter the dates in Wonder Secretary and the rest takes care of itself.
  • 2.  How does Wonder Secretary alert me?
    • Wonder Secretary can alert you through Phone, Text Message, or Email, depending on your preference. See demo for more details.
  • 3.  I don't have any of the providers listed, but still would like to receive text, any ideas?
    • Wonder Secretary If you would still like to receive text, select "Other" from the provider list.
  • 4.  What number will Wonder Secretary be calling me from?
    • Wonder Secretary will be calling from 1-866-458-3057. Save it under your contacts as "Reminder" or other descriptive label.
  • 5.  I received a phone call from Wonder Secretary and the caller didn't care enough to clarify some things. How can you hire people like that?
    • While William tries to be as nice as possible, he is after all just a machine. Be kind and forgive his lack of manners.
  • 6.  I set a text reminder and I never got any text messages, what gives?
    • Although we make a best effort attempt at delivering your text messages we cannot guarantee their integrity once they leave our network. Some providers are notorious for their unreliable SMS networks.
  • 7.  How much does Wonder Secretary cost?
    • You can acquire the full benefits of Wonder Secretary with the low monthly payment of $2.99.
  • 8.  Can I have Wonder Secretary send messages to my friends?
    • No. Wonder Secretary will only send reminders to your phone number. You can, however, have your friends sign up so that they can benefit from the service as well.

Service/Technical Questions:

  • 1.  XYZ feature doesn't work properly. What do I do?
    • If you have found something that doesn't work as it's supposed to contact us with a description of the problem.
  • 2.  I have a question regarding my statement, who should I talk to?
    • You can contact us or alternatively write directly to our billing department.
  • 3.  I have a general question, where can I ask it?
    • You can contact us for anything really, just shoot us an email, we'd love to help you.
      Urgent queries during business hours can be made at our customer support department: 1-866-458-3057
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